Terms and Conditions — 7u7 Game

01 General Terms

These terms and conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and 7u7 game ("we", "us", "our", "the platform"). These Terms apply to all use of the 7u7 game website, mobile application, and any services offered through them.

By accessing 7u7 game, creating an account, making a deposit, or placing a bet, you confirm that you have read, understood, and accepted these Terms in their entirety. If you are unsure about any part of these Terms, please contact our support team before proceeding.

These Terms are written in English and are governed by the laws applicable to the jurisdiction in which 7u7 game operates. In the event of any conflict between a translated version and the English version, the English version takes precedence.

7u7 game reserves the right to update or modify these Terms at any time. Continued use of the platform after any changes constitutes acceptance of the revised Terms. We will notify players of material changes via email or a notice on the platform.

02 Account Registration

To use the full features of 7u7 game, including placing bets and making withdrawals, you must register an account. Registration is free and open to eligible players.

• You must be at least 18 years of age to register at 7u7 game. Players who are found to be under 18 will have their accounts closed immediately and any winnings forfeited.
• Each player is permitted to hold only one account at 7u7 game. Duplicate accounts will be closed and any associated balances may be forfeited.
• You must provide accurate, complete, and current information during registration. This includes your real name, date of birth, and a valid contact method.
• You are responsible for maintaining the confidentiality of your account credentials. Do not share your password with anyone. 7u7 game will never ask for your password via email or chat.
• You must notify 7u7 game immediately if you suspect unauthorised access to your account.
• Account verification may be required before withdrawals are processed. This may include submitting a copy of a government-issued ID and proof of payment method ownership.

03 Deposits and Payments

7u7 game accepts deposits via bKash, Nagad, and Rocket. These are the only accepted payment methods on the platform. No credit cards, bank transfers, or third-party e-wallets are accepted at this time.

• The minimum deposit at 7u7 game is ৳200. There is no maximum deposit limit, though large deposits may trigger additional verification checks.
• Deposits are credited to your 7u7 game account instantly after the mobile banking transaction confirms. If a deposit does not appear within 15 minutes, contact support with your transaction reference number.
• 7u7 game does not charge fees on deposits. Standard charges from your bKash, Nagad, or Rocket account may apply based on your mobile banking provider's fee schedule.
• You may only deposit funds from a payment account registered in your own name. Deposits from third-party accounts are not permitted and may result in account suspension.
• All deposits must be wagered at least once before a withdrawal request can be submitted. This is a standard anti-money-laundering requirement, not a bonus condition.

04 Withdrawals

Withdrawals at 7u7 game are processed to the same bKash, Nagad, or Rocket account used for your most recent deposit. This is a security measure to prevent fraud and protect player funds.

• There is no minimum withdrawal amount at 7u7 game. You may withdraw any available balance at any time, subject to wagering requirements being met.
• Withdrawals are typically processed within two hours for bKash and Nagad, and within four hours for Rocket. Processing times may be longer during peak periods or if additional verification is required.
• 7u7 game does not charge withdrawal fees. Any charges applied by your mobile banking provider are outside our control.
• Withdrawal requests submitted before 10:00 PM (Bangladesh Standard Time) are generally processed the same day. Requests submitted after 10:00 PM may be processed the following morning.
• 7u7 game reserves the right to request identity verification documents before processing any withdrawal. This is standard practice and is not an indication of any problem with your account.
• Withdrawals of bonus winnings are subject to the wagering requirements stated in the relevant promotion's terms. Bonus funds that have not met wagering requirements cannot be withdrawn.

05 Bonuses and Promotions

7u7 game offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms stated in the promotion, in addition to these general Terms.

• Bonuses are credited to your account automatically upon meeting the qualifying conditions, or manually by the promotions team within 24 hours of the qualifying action.
• Each bonus at 7u7 game carries a wagering requirement. This is the total amount you must wager using the bonus funds before the resulting balance becomes withdrawable. Wagering requirements are stated clearly in each promotion.
• Not all games contribute equally to wagering requirements. Live casino games, slots, and fishing games may have different contribution rates. The contribution rate for each game type is stated in the promotion terms.
• Bonuses expire if wagering requirements are not met within the stated time period. Expired bonus funds and any winnings generated from them will be removed from your account.
• Only one bonus may be active at a time. If you claim a new bonus while a previous bonus is still active, the previous bonus may be forfeited.
• 7u7 game reserves the right to modify, suspend, or cancel any promotion at any time. Players who have already claimed a bonus will not be affected by changes made after the claim date.
• Bonuses are intended for personal recreational use only. Any attempt to exploit bonus terms through systematic play, collusion, or multiple accounts will result in account closure and forfeiture of all balances.

06 Game Rules and Fairness

All games available at 7u7 game are provided by certified third-party suppliers including Ezugi. Game outcomes are determined by certified random number generators or, in the case of live dealer games, by physical game equipment operated by trained dealers.

• Each game operates under its own rules, which are accessible within the game interface. Players are responsible for understanding the rules of any game before placing a bet.
• In the event of a technical fault, disconnection, or software error during a game round, the round may be voided and all stakes returned to the player's account. This decision is at the discretion of 7u7 game and the relevant game supplier.
• Completed game rounds are final. 7u7 game does not reverse the outcome of a completed round except in cases of verified technical error.
• Minimum and maximum bet limits apply to all games. These limits are displayed within the game interface before you place a bet.
• 7u7 game does not manipulate game outcomes. All certified games are subject to independent auditing by the game supplier's regulatory body.

07 Prohibited Conduct

The following activities are strictly prohibited at 7u7 game. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities.

• Opening more than one account at 7u7 game, whether under your own name or using another person's identity.
• Using automated betting software, bots, scripts, or any other tool that gives an unfair advantage over other players or the platform.
• Exploiting software bugs, errors, or loopholes to generate winnings. Any winnings generated through exploitation of errors will be voided.
• Colluding with other players to manipulate game outcomes, particularly in live dealer games.
• Using the platform for money laundering or any other illegal financial activity.
• Providing false identity information during registration or verification.
• Depositing funds from a payment account that does not belong to you.
• Attempting to reverse a legitimate transaction through your mobile banking provider after receiving services from 7u7 game (chargeback fraud).

08 Account Suspension and Closure

7u7 game reserves the right to suspend or close any player account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Suspected fraudulent activity, money laundering, or other illegal conduct.
• Failure to complete identity verification within the required timeframe.
• At the player's own request, including self-exclusion requests made under our Responsible Gaming policy.
• Inactivity for a period exceeding 12 consecutive months.

If your account is closed due to a breach of these Terms, any remaining balance may be forfeited. If your account is closed for any other reason, your remaining balance will be returned to your registered payment method after any applicable verification checks are completed.

Players who wish to close their own account voluntarily may do so by contacting 7u7 game support. Voluntary account closure requests are processed within 24 hours.

09 Privacy and Data

7u7 game collects and processes personal data in accordance with our Privacy Policy. By registering an account, you consent to the collection and use of your personal data as described in that policy.

• We collect the information you provide during registration, verification, and support interactions.
• We use this information to operate your account, process payments, verify your identity, and comply with legal obligations.
• We do not sell your personal data to third parties. We may share data with payment processors and game suppliers where necessary to provide our services.
• You have the right to request a copy of the data we hold about you. Contact [email protected] to make a data access request.

For full details on how 7u7 game handles your data, please read our Privacy Policy.

10 Responsible Gaming

7u7 game is committed to promoting responsible gaming. We provide tools that allow players to manage their gaming activity and seek help if needed.

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account to control your spending.
• Session Reminders: Set time reminders to alert you when you have been playing for a specified period.
• Cooling-Off Period: Take a break from the platform for a defined period of between 24 hours and 30 days.
• Self-Exclusion: Permanently exclude yourself from 7u7 game. Self-exclusion requests are irreversible for a minimum period of six months.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page or contact our support team directly.

11 Limitation of Liability

7u7 game provides its services on an "as is" basis. While we make every effort to ensure the platform is available and functioning correctly at all times, we cannot guarantee uninterrupted access.

• 7u7 game is not liable for losses resulting from platform downtime, technical faults, or internet connectivity issues outside our control.
• 7u7 game is not liable for any indirect, consequential, or incidental losses arising from your use of the platform.
• Our total liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident.
• Nothing in these Terms limits our liability for fraud, death, or personal injury caused by our negligence.

12 Changes to These Terms

7u7 game may update these Terms at any time. When we make material changes, we will notify registered players by email and post a notice on the platform. The updated Terms will take effect 7 days after notification for existing players, and immediately for new registrations.

If you do not agree with any changes to these Terms, you may close your account before the changes take effect. Continued use of 7u7 game after the effective date of any changes constitutes your acceptance of the revised Terms.

The date at the top of this page reflects when these Terms were last updated. We recommend reviewing this page periodically to stay informed of any changes.

13 Contact Us

If you have any questions about these Terms, or if you need clarification on any point before registering, please contact the 7u7 game support team. We're available 24 hours a day, seven days a week.

• Email: [email protected]
• Live Chat: Available on the platform after login
• Response Time: Within 15 minutes via live chat, within 1 hour via email during business hours

For responsible gaming support, please visit our dedicated Responsible Gaming page. For information on how we handle your data, see our Privacy Policy.